In spring 2020, Freedom of the Seas will begin sailing from Puerto Rico after becoming the latest ship to undergo the Royal Amplified transformation, which is essentially a super-sized refurbishment. When she sets sail again, the ship will boast the cutting edge technology, reimagined dining experiences that compete with the best restaurants on land, and thrilling new amenities like Cyclone and Typhoon, the ship's dual racing waterslides. Every update to the ship was made with the modern traveler in mind, and the designers went out of their way to make sure that the ship is packed with Instagram-worthy details and activities.
In addition to the dazzling array of entertainment, drinking, and dining options, this luxury resort at sea offers a wide variety of staterooms, ensuring that there is something to suit every cruiser. Extended families or large groups can book connecting staterooms for increased togetherness and flexibility, and those traveling with babies can request a crib and other baby supplies. Spa Staterooms offer the perfect retreat from all of the onboard excitement and come with priority booking and special discounts in the spa. Regardless of the stateroom you book, you will enjoy 24-hour room service, daily housekeeping, and a nightly turndown service. When you're ready to leave the comfort of your room, you'll find that all of the staff members aboard ship will go the extra mile to ensure that you have the cruise vacation of a lifetime.
Freedom of the Seas by Royal Caribbean receives high praise for its attentive service, enjoyable entertainment, and overall cruise experience. Most guests found the staff friendly and helpful, the food generally good, and the ship clean and well-maintained. However, some guests noted issues with crowded areas, inconsistent food quality, and occasional service lapses. Internet connectivity and some specialty services received criticism. Despite a few negative experiences, the majority of reviews are positive, making this ship a popular choice for families and seasoned cruisers alike.
Service is widely praised for being attentive, friendly, and professional, with many guests highlighting the staff's efforts to go above and beyond. A few guests experienced lapses in customer service, particularly at guest services and during disembarkation.