Two complaints, our Tour director was very insensitive to my queries about getting lunch the day a tour started at 12. I have a medical condition, I don't eat breakfast, but must eat lunch in the noon hour. The ship dining room didn't open until 12 and there was not talk of any food provided. However, the dining director and managers stepped in, and provided me with a sandwich and then announced the dining area would open at 11.30a on that day.
Second complaint, not all the guides were good, particularly the one on the Flam railway and all day tour of Alesund. The others were very good.