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Norwegian Cruise Line - Pride of America Reviews

Norwegian Cruise Line
Pride of America
All Star Ratings
Date (Most Recent)
*All reviews are by verified customers that have traveled by booking through a travel agent in the Avoya Network
“Hawaiian ”
5 Stars
Cruise Date: 01/11/2025
Destination: USA/Canada
I totally loved this fruit!!! Nice variety of excursions, our suite was fabulous and our butler very accommodating! Air connections went smooo.
Reviewed 3 months ago by Gary
“POA Hawaii was great except the toilets ”
4 Stars
Cruise Date: 07/06/2024
Destination: USA/Canada
Cruise was great except the non working toilets every late night and morning in our Suite (that we paid a lot for) but had to go find public bathrooms to use. Cagney’s and Teppanyaki were favorite restaurants and service. Itinerary was great.
Reviewed 9 months ago by Shannon
2 Stars
Cruise Date: 06/22/2024
Destination: USA/Canada
The ports were interesting and the suite room was wonderful. the ship itself was not up to quality standers. The food tasted the Country Buffet without the selection of food. The food is the buffet was not good and the food in the restaurants was bland . The food in the Italian restaurant was not very Italian( we had salmon) The cleanliness of the bathrooms was unacceptable. The trach cans were overflowing , there was no or little toilet paper and some of the bathrooms smelled like an outhouse
Reviewed 9 months ago by Leonard
“Stephen Talley ”
5 Stars
Cruise Date: 04/06/2024
Destination: USA/Canada
Best trip ever, Jen. Our travel agent did a great job in all aspects of our trip, including, flight, hotel stay, and cruise. We Will have Jen plan our next trip. We thought that 71 days was good Not!!!, yet Jen figured it out! We will plan 120 days next.
Reviewed 12 months ago by Stephen
“Hawaii…take lots of money!”
3 Stars
Cruise Date: 12/23/2023
Destination: USA/Canada
Our room was nice and the food was good however, it’s very expensive in Hawaii. Since the ship is registered in the US and in Hawaii you get hit with all kinds of surcharges and taxes. Also double check your bill for extra gratuity. They call them service charges. Always ask before adding a gratuity to a check you’re being given. If you are going on excursions that are a level one, make sure you check with the desk on how hilly the area is. The lavender farm was very steep hills, making it impossible for someone with a walker to go up and down. We were told there was a thermo spa on th
Reviewed over 1 year ago by Mary
“Not impressed”
2 Stars
Cruise Date: 08/19/2023
Destination: USA/Canada
Flight arrangements made by NCL were not good. The ground transportation they provided was not good. We had to drag our suitcases about 3 blocks and wait for over a half hour for them to find a van. There was little communication between departments. They left my husband sitting in a wheelchair for over an hour waiting to be told where to go next. I had booked a spa appointment a month ahead of time only to be told by the spa that procedures booked on line do not come through to their system. I was instructed to go to guest services for a refund... who eventually told me to go back to the sp
Reviewed over 1 year ago by Gregory
“Mostly very good”
4 Stars
Cruise Date: 07/15/2023
Destination: USA/Canada
The cruise was quite good. The only BIG issue were the dining rooms. Our reservations were lost or dinner took hours, or we couldn't even get reservations to the pay-for restaurants. We were given vouchers to the pay-for restaurants that we couldn't even use -- rendering them useless!
Reviewed over 1 year ago by Bonnie
“Hawaii cruise ”
2 Stars
Cruise Date: 07/01/2023
Destination: USA/Canada
Too many issues that could have been avoided
Reviewed over 1 year ago by Addison
“Norwegian Hawaiian cruise”
1 Star
Cruise Date: 06/03/2023
Destination: USA/Canada
One of the worst cruises I have experienced. When arrived there was a letter on the bed stating there would be no turn down service and sheets would only be changed once. Sheets on bed were worn and raveled. Entertainment was one comedian and an opera singer. No productions as on other ships with Norwegian. Ship was not as clean as other Norwegian as well. Rusted and not painted. Dirty on outside decks. Staff was not as friendly as well. Waited 45 minutes at lunch diner for piece of pie only to find out the waitress went on lunch and did not communicate to anyone. Just was not the standard as
Reviewed almost 2 years ago by Cindy
“Awesome way to see the Islands”
4 Stars
Cruise Date: 05/27/2023
Destination: USA/Canada
This was an awesome trip with amazing stops. In my opinion, there is no better way to see the Islands. Regarding the ship, it was very nice, never seemed too crowded, had a nice variety of activities and staff were mostly helpful and friendly. Unfortunately, there just isn't enough staff and dining in the main dining rooms took forever..... The ship is in good shape and the staterooms, while small, were clean and well organized. Plenty of storage space and the bathrooms are a decent size. But this cruise is all about the stops.... Oahu, Maui, The Big Island and Kauai. Plenty to see and lots o
Reviewed almost 2 years ago by Marla
“Pride of America”
5 Stars
Cruise Date: 05/13/2023
Destination: USA/Canada
It was everything I hoped for and more. I would recommend this cruise. ??
Reviewed almost 2 years ago by JANET
2 Stars
Cruise Date: 04/22/2023
Destination: USA/Canada
Ship was grossly understaffed so very long line-ups, waiting long times everywhere. Staff were overworked & obviously stressed especially in bars, food areas, & customer service. Entertainment was almost non existent. Disappointing.
Reviewed almost 2 years ago by Joyce
“Bucket list ”
5 Stars
Cruise Date: 02/11/2023
Destination: USA/Canada
This cruise was exceptional !!! Service, staff customer service food bed/room were great. Ship was always clean food was delicious and it was fully staffed.
Reviewed about 2 years ago by Catherine
“A Breeze on the Seas”
4 Stars
Cruise Date: 02/04/2023
Destination: USA/Canada
Check in was straight forward and off to the ship we went. A luncheon buffet was available when we boarded the ship, but first we made our dining reservations for the week and that was easy to do at the customer service desk. The food at the buffets throughout the cruise were very good. I would say it would be an improvement if they would offer cups for coffee with lids you could walk with on a ship. With congestion in the buffet and ship movement the hot liquid would splash around and cool off significantly by the time you got to your seat. The sailing went very well. The stateroom was goo
Reviewed about 2 years ago by Robert
“Our Dream Come True”
5 Stars
Cruise Date: 01/28/2023
Destination: USA/Canada
From the minute of the embarkation process throughout the week and disembarkation fulfilled are dream. Staff was personable met all and surpassed our expectations . Food was tremendous. Activities were plentiful and fun. The week flew by.
Reviewed about 2 years ago by Victoria
1 Star
Cruise Date: 01/14/2023
Destination: USA/Canada
Reviewed about 2 years ago by Thelma
“Hawaiian Island cruise”
4 Stars
Cruise Date: 01/21/2023
Destination: USA/Canada
The cruise is always spectacular with all the locations that it in compasses…the entertainer was terrible… and the food in the main diner… was mediocre at best….
Reviewed about 2 years ago by Debra
“Excellent crews ”
5 Stars
Cruise Date: 01/14/2023
Destination: USA/Canada
Really proud
Reviewed about 2 years ago by Babu
“Entertainment and food”
3 Stars
Cruise Date: 01/14/2023
Destination: USA/Canada
There’s NOT that much selection of entertainment for cruisers onboard. The steak that were served were tough and chewy. There were some entree that were salty. There are salt and pepper shakers on the table for diners to add them to the dishes at their liking (taste). On a good note talking to some housekeeping crew, they seems be be overworked and undermanned, but yet they did a decent job on their assigned task.
Reviewed about 2 years ago by Reynold
4 Stars
Cruise Date: 01/14/2023
Destination: USA/Canada
Really nice
Reviewed about 2 years ago by David
2 Stars
Cruise Date: 01/14/2023
Destination: USA/Canada
Well I was disappointed. The food isn’t that great. The meat for the steak is tough. The waiter did not recommend to order the steak because so many complaints were received from the passengers. This is my first cruise with NCL. This ship is sailing every week and I believe that the price I paid for the cruise is not worth it. The food for the hawaiian night is not good. One night I was able to meet the food manager and gave him my comments. I feel sorry for the waiter/waitress for all the comments they received from the customers. They tried their best to please the customers b
Reviewed about 2 years ago by Marilou
“Poor service”
1 Star
Cruise Date: 01/14/2023
Destination: USA/Canada
The travel agency did not meet the standard service. The cruise is not worth what we paid for. No nightly show, not cleaning the cabin and food not good
Reviewed about 2 years ago by Zenaida
4 Stars
Cruise Date: 09/17/2022
Destination: USA/Canada
Half capacity was great but then not all restaurants were open. Crew was wonderful.
Reviewed over 2 years ago by Nora
“Trip around Hawaii”
1 Star
Cruise Date: 08/20/2022
Destination: USA/Canada
Did not meet expectations
Reviewed over 2 years ago by Elizabeth
“Somewhat Disappointing”
3 Stars
Cruise Date: 07/23/2022
Destination: USA/Canada
Poor communication from Norwegian in advance regarding Covid testing. Thin ship staffing and reduced capacity to 40% resulted in limited dining and bar options and very little entertainment. The staff on the ship, despite strained were wonderful. Too many shore excursions were cancelled after being booked. The on-ship bar invoicing system is impossible to understand and cruise invoice needed constant maintenance due to so many cancellations, credits and corrections. We didn't have bathroom water upon arrival on the ship and didn't have bathroom water most late nights (granted we were not
Reviewed over 2 years ago by David
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