Pre cruise hotel on Lake Como was great. Cruise manager Lucas was incredible, he was always friendly, upbeat and had all the answers. Boat crew did an excellent job, above and beyond should be their motto. The boat is extremely well maintained and the crew are constantly cleaning. Restaurant manager, housekeeping manager, etc are not just a title. They are always verifying everything is done correctly and pitching in when needed. I loved the active, regular, and gentle walker options on the tours. The gentle walker tours worked best for us due to medical reasons and it provides more time to ta