With all-balcony accommodations for its 700 guests, the Regent Cruises Seven Seas Mariner is designed for enjoying the sights along its itineraries. The Seven Seas Mariner was refurbished in 2009, receiving the new Prime 7 steakhouse and a casual pizzeria as well as other enhancements. Guests can choose between four dining venues plus 24-hour room service and will receive complimentary beverages including wine and spirits throughout the ship. The Seven Seas Mariner boasts a staff to guest ratio of 1 to 1.6 in order to deliver the highest possible level of service to its guests. The Seven Seas Mariner also features the Canyon Ranch SpaClub complete with revitalizing treatments and a full exercise and fitness center.
Regent Seven Seas Mariner receives high praise for its attentive service, luxurious accommodations, and overall cruise experience. Most guests highlight the professionalism and friendliness of the staff, the comfort and cleanliness of the ship, and the quality of excursions. However, there are recurring criticisms regarding the consistency of food quality, organization of shore excursions, and internet connectivity. While many consider the cruise a good value for the luxury offered, some feel the pricing is high relative to certain shortcomings. Entertainment and activities are generally well-received, though some guests found them lacking compared to other luxury lines. Overall, the Mariner delivers a memorable and upscale cruise, with a few areas for improvement.
Service is consistently described as attentive, professional, and friendly, with many guests singling out the crew for making their trip memorable. Some isolated complaints about butler service and understaffing during peak dining times were noted.