The Sky Princess receives high marks for its beautiful, modern ship, excellent service, and strong entertainment offerings. Guests frequently praise the cleanliness, friendly staff, and overall relaxing experience. However, some reviewers note issues with crowds, slow service in dining rooms, inconsistent food quality, and technical problems with the Medallion app and WiFi. While many found the entertainment and activities enjoyable, others felt there was a lack of variety, especially for younger guests. Excursions and port experiences were generally positive, though some were affected by weather or overcrowding. Overall, the Sky Princess is well-regarded, especially for those seeking a comfortable and elegant cruise experience.
Service is consistently praised for professionalism, friendliness, and attentiveness, with many guests feeling pampered and well cared for. Some isolated complaints about slow service in dining rooms and guest services lines.