When it comes to spacious living quarters, elegant decor, Grammy Award®-winning shows, adrenaline-pumping outdoor activities, and some of the finest dining opportunities available at sea, the Norwegian Joy has it all. This ship is one of the largest in the Norwegian Cruise Line fleet and it is capable of carrying nearly 4,000 passengers in a single sailing. It measures in at 1,094 total feet in length and has an unmistakable presence at sea thanks to its colorful front hull adornments. To provide an even more exceptional cruise experience to guests, the ship was completely renovated in 2019 with all-new staterooms, entertainment venues, recreational activities, and restaurants. Although the ports of call are full of entertaining activities that are sure to create lasting memories, the accommodations offered right on the ship are unmatched by any other cruise line. With service from Miami down to the Mexican Riviera and the Panama Canal and The Bahamas, and from Los Angeles to the breathtaking harbors of Alaska, it is no wonder why these routes are so popular among guests of all ages. Sail away with the crew to your special paradise.
The Norwegian Joy receives mixed reviews, with many guests praising the ship's service, food variety, entertainment, and overall cleanliness. Positive experiences highlight attentive staff, enjoyable itineraries, and comfortable accommodations, especially in The Haven suites. However, several guests report issues with embarkation/disembarkation, crowding, inconsistent food quality, and extra charges for amenities. Some also mention disappointment with canceled ports and excursions, as well as occasional maintenance and communication problems. Overall, the ship offers a solid cruise experience, but there are notable areas for improvement.
Service is generally praised for being attentive and friendly, especially in The Haven and by specific staff members. However, some guests experienced slow or inconsistent service, particularly during busy times or due to staff shortages.