When it comes to spacious living quarters, elegant decor, Grammy Award®-winning shows, adrenaline-pumping outdoor activities, and some of the finest dining opportunities available at sea, the Norwegian Joy has it all. This ship is one of the largest in the Norwegian Cruise Line fleet and it is capable of carrying nearly 4,000 passengers in a single sailing. It measures in at 1,094 total feet in length and has an unmistakable presence at sea thanks to its colorful front hull adornments. To provide an even more exceptional cruise experience to guests, the ship was completely renovated in 2019 with all-new staterooms, entertainment venues, recreational activities, and restaurants. Although the ports of call are full of entertaining activities that are sure to create lasting memories, the accommodations offered right on the ship are unmatched by any other cruise line. With service from Miami down to the Mexican Riviera and the Panama Canal and The Bahamas, and from Los Angeles to the breathtaking harbors of Alaska, it is no wonder why these routes are so popular among guests of all ages. Sail away with the crew to your special paradise.
The Norwegian Joy receives mixed reviews, with many guests praising the ship's staff, specialty dining, and entertainment, while others express disappointment with embarkation/disembarkation processes, food quality in main dining, crowding, and extra charges. The ship is generally described as clean and modern, with standout experiences in The Haven suites and specialty restaurants. However, issues such as itinerary changes, slow elevators, and expensive extras are noted. Overall, the cruise is enjoyable for many, but some guests feel the value and experience have declined compared to previous years.
Service is frequently highlighted as excellent, with many guests praising the friendliness and attentiveness of the staff. However, some mention slow service in restaurants and occasional issues with guest services.