Technology, style, and design meet onboard Norwegian Joy and is easy to see with the diverse atmospheres, world-class entertainment, gourmet dining and exciting onboard activities. There is something for all preferences and ages! Slide into vacation mode at the AquaPark, immerse in a virtual world at the Galaxy Pavilion, or hangout at one of the bars or restaurants at The Waterfront. Dine at The Local for classic comfort foods or enjoy fine dining at one of the main or specialty restaurants.
The Norwegian Joy receives mixed reviews, with many guests praising the ship's service, food variety, entertainment, and overall cleanliness. Positive experiences highlight attentive staff, enjoyable itineraries, and comfortable accommodations, especially in The Haven suites. However, several guests report issues with embarkation/disembarkation, crowding, inconsistent food quality, and extra charges for amenities. Some also mention disappointment with canceled ports and excursions, as well as occasional maintenance and communication problems. Overall, the ship offers a solid cruise experience, but there are notable areas for improvement.
Service is generally praised for being attentive and friendly, especially in The Haven and by specific staff members. However, some guests experienced slow or inconsistent service, particularly during busy times or due to staff shortages.