When it comes to spacious living quarters, elegant decor, Grammy Award®-winning shows, adrenaline-pumping outdoor activities, and some of the finest dining opportunities available at sea, the Norwegian Joy has it all. This ship is one of the largest in the Norwegian Cruise Line fleet and it is capable of carrying nearly 4,000 passengers in a single sailing. It measures in at 1,094 total feet in length and has an unmistakable presence at sea thanks to its colorful front hull adornments. To provide an even more exceptional cruise experience to guests, the ship was completely renovated in 2019 with all-new staterooms, entertainment venues, recreational activities, and restaurants. Although the ports of call are full of entertaining activities that are sure to create lasting memories, the accommodations offered right on the ship are unmatched by any other cruise line. With service from Miami down to the Mexican Riviera and the Panama Canal and The Bahamas, and from Los Angeles to the breathtaking harbors of Alaska, it is no wonder why these routes are so popular among guests of all ages. Sail away with the crew to your special paradise.
Dining aboard the Norwegian Joy is an event to be savored and you will have dozens of fine restaurants to choose from in both the complimentary and specialty dining sections. Featuring an elegant ambiance like one would expect in a fancy New York restaurant, The Manhattan Room provides guests with world-class service and delicious food options to choose from. Taste Restaurant is a stylish main restaurant that offers a tantalizing menu that changes daily. For those who want to live it up or celebrate a special event savor the scaled-up tastes at the fine À la carte restaurants offered on the ship. Ocean Blue can be found at The Waterfront promenade and dolls out elegant seafood dishes and fine wine. American Diner is a fun 1950s throwback restaurant that serves up classics like burgers, fries, and shakes. Food Republic is new to the cruise line and features popular fusion foods fro all over the world.
The Norwegian Joy receives mixed reviews, with many guests praising the ship's service, food variety, entertainment, and overall cleanliness. Positive experiences highlight attentive staff, enjoyable itineraries, and comfortable accommodations, especially in The Haven suites. However, several guests report issues with embarkation/disembarkation, crowding, inconsistent food quality, and extra charges for amenities. Some also mention disappointment with canceled ports and excursions, as well as occasional maintenance and communication problems. Overall, the ship offers a solid cruise experience, but there are notable areas for improvement.
Service is generally praised for being attentive and friendly, especially in The Haven and by specific staff members. However, some guests experienced slow or inconsistent service, particularly during busy times or due to staff shortages.