Norwegian Gem will take Avoya Travel guests on a wonderful getaway to destinations like the Bahamas, the Caribbean, and more! Packed with endless activities and entertainment, guests of all ages will never have a dull moment. Bowling, jogging, hitting the casino, playing tennis, and relaxing in the Ying & Yang Spa are just a few of the entertainment opportunities onboard Norwegian Cruise Line's Norwegian Gem. Cruisers will also find many delectable dining options, ranging from casual bites like Pizza 24/7 and the Garden Café to more intimate settings such as La Cucina Italian Restaruant and Brazillian-inspired Moderno Churrascaria. Norwegian Gem is a floating haven of comfort, freedom, and fun for all with sailings to many different parts of the world that will leave guests wanting to come back for more!
The Norwegian Gem receives generally positive reviews for its friendly staff, clean ship, and enjoyable entertainment. Many guests praise the service and the variety of activities, but there are recurring criticisms about inconsistent food quality, port changes, and issues with accommodations and pricing transparency. While many travelers had a wonderful time and would cruise again, others noted areas for improvement, especially in food, excursions, and specialty services.
Service is frequently highlighted as a strong point, with many guests describing the staff as friendly, attentive, and eager to help. However, some mention inconsistent service, particularly in the dining rooms, and a few negative experiences with specific crew members.