With world-class amenities such as a renowned art gallery where you can bid on your favorite pieces in a live auction, contemporary staterooms with remarkable views of the ocean, and the Tahitian Poll, where you can lay out in the sunshine or go for a splash, the Norwegian Gem provides guests with a vacation like they have never experienced before. This ship is part of a fleet-wide renovation project that brings with it redesigned restaurants, modern staying quarters, and a plethora of new activities to enjoy. Measuring in at 965 feet in total length, the ship is spacious, yet feels elegant and cozy both inside and on deck. It travels to some of the most sought after ports in both America and abroad so you will get to embark on a journey that is full of culture and many places to explore. Whether you book a cruise that sails up the New England Coast and into Canada, The Caribbean, down to Florida and the Bahamas, Bermuda, the Mexican Rivera or to the Panama Canal, you will surely be in for a memorable experience.
The Norwegian Gem receives generally positive reviews for its friendly staff, clean ship, and enjoyable entertainment. Many guests praise the service and the variety of activities, but there are recurring criticisms about inconsistent food quality, port changes, and issues with accommodations and pricing transparency. While many travelers had a wonderful time and would cruise again, others noted areas for improvement, especially in food, excursions, and specialty services.
Service is frequently highlighted as a strong point, with many guests describing the staff as friendly, attentive, and eager to help. However, some mention inconsistent service, particularly in the dining rooms, and a few negative experiences with specific crew members.