Recognized by the vibrant sealife mural that makes up the front port and starboard sides of this cruise liner, the Norwegian Escape is one of the most innovative vessels that Norwegian Cruise Lines has to offer. It was constructed in 2015 and showcases an interior that is both elegantly imposing and modern. The staterooms are decked out in luxury furnishings and plush linens that showcase the true world-class vacation experience offered aboard the ship. With over 14 bars and cocktail lounges, 25 complimentary and À la carte dining options, a three-story shopping complex, and a variety of indoor and outdoor activities to partake in, this ship really offers guests a vacation of their dreams. Offering cruises through places like the Caribbean, Mediterranean, Northern Europe, and the Bahamas, you will get to immerse yourself in the customs and traditions of other countries while enjoying the comforts of home at the same time. Each experience on board this ship is designed to take you away to paradise and melt all of your stress away so you can savor a truly indulgent experience both on the vessel and at port. You are invited to experience renowned Broadway acts at Escape Theater, pamper yourself at Mandara Spa, find the perfect gift at 678 Ocean Place, and simply enjoy some time away.
The Norwegian Escape receives generally positive reviews for its service, food, entertainment, and overall cruise experience. Many guests praise the friendly and attentive staff, the variety of activities, and the ship's cleanliness. However, some common complaints include crowded public areas, issues with the main dining room food quality, extra charges for certain amenities, and difficulties with reservations for shows and specialty dining. The ship is often described as large and lively, which some guests love for the energy and options, while others find it overwhelming and lacking in quiet spaces. Value for money is frequently mentioned, with most guests feeling satisfied, though some are frustrated by additional costs. Excursions and ports are generally well-received, though weather and itinerary changes can impact satisfaction. Internet and connectivity, as well as specialty services, receive mixed feedback, with some guests finding them lacking or overpriced.
Service is frequently highlighted as a strong point, with many guests praising the friendliness and helpfulness of the crew, room stewards, and travel agents. However, there are occasional complaints about customer service desk delays and a few less enthusiastic staff members.