Loved the food, the ship, the game shows, entertainment, etc. The ship was clean. MSC's private island was awesome!
The staff were extremely polite but most weren't very knowledgeable about the ship, shows, or anything going on. About half the waitstaff and bartenders went out of their way to help you and the other half pretty much hid or used "tunnel vision" to purposely not see you. In the buffet, the wait staff would hangout at the bar with their backs to you (laughing and joking) acting as if they were waiting for the orders they put in but then later would walk off with no drinks on thei
Reviewed about 1 year ago by
Todd
“Poor Service, Slow or Not Working Elevators, Low Quality Food, Everything Needs a Reservation”
1
Star
Cruise Date:
11/20/2023
Destination:
Mexico
Poor Service, Slow or Not Working Elevators, Low Quality Food, Everything Needs a Reservation (shows, gym, etc.) or you can't get in. You also never see your cabin steward, so you don't know who the person is as they don't make any appearance while you are around or introduce themselves.
1 star given as the shows were good.
Reviewed about 1 year ago by
Linda
“Nickle and dime”
2
Stars
Cruise Date:
10/22/2023
Destination:
Europe
Loved the ship - very pretty and spacious. Wonder why so many overpriced shops and no shops that cater to the casual user - would be nice to have somewhere to shop on board to purchase such items as cold medicine.
The dining room was nice but crowded. Food was barely eatable either under or over cooked. Service was extremely slow to the point that we were asked to vacate before we had our desert to make way for the next seating.
Charge for everything including shuttles to the city at each port - charging 18 euros for a bus shuttle is just highway robbery.
The buffet restaurant was a pleasan
Reviewed about 1 year ago by
Bill
“Floating Hotel Exceeded Expectations!”
5
Stars
Cruise Date:
11/20/2022
Destination:
South America
Fantastic cruise. First time experiencing one and it will definitely not be my last one. MSC really helped to make the whole experience a truly enjoyable one. Money very well spent.
Reviewed about 2 years ago by
Robert
“My wife and myself totally enjoyed our cruise on the MSC”