The Holland America Zaandam was introduced in 2000 and refurbished in 2007 and features a musical theme throughout the ship. With special venues including Club HAL, The Loft, and The Oasis, kids onboard the Zaandam can enjoy their vacations with programs designed just for them. Onboard education is available for Holland America’s guests from the Culinary Arts Center to the Windows Digital Workshop. In the Mondriaan Show Lounge, passengers will enjoy live shows featuring vocalists, dancers, comedians, and more. Dining is served onboard the Zaandam in the Rotterdam Dining Room, the reservation-only Pinnacle Grill, and the casual Lido Restaurant.
The Holland America Zaandam receives high praise for its exceptional service, friendly and attentive staff, and well-maintained ship. Guests consistently enjoyed the food, comfortable accommodations, and diverse itineraries, especially in scenic destinations like Alaska, Antarctica, and South America. While most reviews are positive, some guests noted areas for improvement such as cabin size, entertainment variety, and occasional maintenance issues. Excursions and port experiences were generally appreciated, though some found them expensive or lacking in depth. Overall, the Zaandam offers a relaxing, well-organized cruise experience with a focus on mature travelers and excellent value.
Service on the Zaandam is consistently highlighted as outstanding, with guests feeling well cared for and praising the crew's friendliness and attentiveness.