Built in 2004 and refurbished in 2017, the Holland America Westerdam weighs 82,348 tons and features space for 1,916 guests. With a large number of oceanview and balcony staterooms, the Westerdam provides the opportunity for guests to experience all of the sights and sounds of their vacation, and through the Window’s Digital workshop, guests can learn to share their experiences through technology. Dining is varied onboard from five-course menus in the Vista Dining Room to the relaxed Lido Restaurant, and guests seeking a more intimate environment can enjoy the Pinnacle Grill. The Explorations Café onboard features an extensive library and opportunities to relax and read while sipping coffee beverages.
Holland America Westerdam receives generally positive reviews for its service, food, and overall cruise experience, with many guests praising the friendly and helpful staff, clean ship, and well-organized logistics. However, some guests note a decline in food quality, entertainment, and ship maintenance compared to previous years. Issues with excursions, communication, and value for money are also mentioned. The cruise is often described as relaxing and enjoyable, but there are concerns about cutbacks and inconsistencies in certain areas.
Service is frequently highlighted as a strong point, with many guests praising the friendliness, professionalism, and helpfulness of the crew. Some mention inconsistencies and staff cutbacks, but overall, service is a standout feature.