Built in 2003 and refurbished in 2007, the Holland America Oosterdam weighs 82,305 tons and carries 1,916 guests. Vibrant colors and exciting artistry complement this mid-sized ship, the second of the Vista-class ships from Holland America. Through the Culinary Arts Center, guests can engage in enriching lectures from Master Chefs and culinary guests on food preparation, pairing, and more. Dining onboard the Oosterdam is enjoyed in the 5-course Vista Dining Room, the reservations-only Pinnacle Grill, and the casual Lido Restaurant. Holland America also offers programs for kids onboard with Club HAL for kids age 3 – 12 and The Loft for kids age 13 – 17.
Holland America's Oosterdam receives high marks for its friendly and attentive staff, excellent service, and generally good food. Many guests appreciate the ship's itineraries and the immersive experiences at various ports. However, there are recurring criticisms about the ship's age and need for refurbishment, inconsistent entertainment and activities (especially for younger or more active guests), and some logistical issues with excursions and specialty services. The atmosphere is often described as relaxed and best suited for older travelers. Overall, the Oosterdam offers a solid cruise experience with some room for improvement in ship maintenance, activity variety, and communication.
Service is consistently praised as attentive, friendly, and professional, with many guests highlighting the crew's efforts to accommodate needs and resolve issues. Occasional lapses in speed or accuracy are noted, but most experiences are positive.