The Nieuw Statendam will combine the signature service and classic style that Holland America is known for, but with added elegance and modern touches to raise the bar for 21st century cruising. The ship’s interiors, created by designer Adam D. Tihany and ship architect Bjørn Storbraaten, will blow guests away! From the stunning three deck high central atrium to the sophisticated staterooms filled with thoughtful amenities, no detail has been spared in design. The Nieuw Statendam represents over 140 years of Dutch seafaring history and seamlessly blends traditional and modern elements.
This beautiful new ship is launching in December 2018!
The Nieuw Statendam receives high praise for its exceptional service, beautiful and clean ship, and quality food. Most guests found the staff to be attentive, friendly, and hardworking, with many highlighting the cleanliness and modern amenities of the ship. Food and dining experiences were generally positive, especially in specialty restaurants, though some noted cutbacks and upcharges for certain menu items. Entertainment and activities received mixed reviews, with some guests loving the music venues and shows, while others found the main theater offerings lacking or repetitive. Cabins were described as comfortable and well-maintained, though a few found them small or noisy. Excursions and ports were mostly enjoyed, with some standout experiences, but a few issues with overcrowding or missed ports were mentioned. Pricing and value were seen as good by many, but some guests noted increased surcharges and cutbacks. Internet connectivity was a common complaint, with many finding it unreliable. The ship's atmosphere was generally relaxed and mature, though some found it crowded at times. Overall, the Nieuw Statendam is recommended for its service, food, and ship quality, but there are areas for improvement, especially in entertainment variety and internet service.
Service is consistently highlighted as a standout feature, with staff described as attentive, hardworking, and going above and beyond for guests. Some isolated complaints about understaffing and service lapses were noted, but the majority of reviews are overwhelmingly positive.