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Cruise Itinerary
At 86,700 tons with a guest capacity of 2,106, the Nieuw Amsterdam is one of Holland America’s newest and largest ships. Onboard, travelers will discover a unique décor which reflects the history and style of the traditions of New York City. Featuring several highlights including the Explorer’s Lounge Bar, the trendy Silk Den Lounge, a luxury jewelry boutique, a photo and imaging center, and more, an array of activities and entertainment is available for guests to enjoy. Private cabanas onboard the Nieuw Amsterdam are available for travelers to reserve daily, and guests in the new Spa Staterooms can enjoy special spa amenities and more. In addition, kids onboard the Nieuw Amsterdam can benefit from areas devoted just to them such as Club HAL for kids age 3 – 12 and The Loft for teens 13 – 17.
Ship Reviews
The Holland America Nieuw Amsterdam receives generally positive reviews for its service, food, and overall cruise experience, with many guests praising the friendly staff, cleanliness, and well-organized itineraries. However, there are notable criticisms regarding repetitive food options, inconsistent entertainment quality, and some maintenance issues. The ship is especially popular among older travelers, and many guests appreciate the relaxing atmosphere and scenic destinations. Pricing and value are seen as fair by most, though some feel nickel-and-dimed by extra charges. Excursions and ports are often highlights, though occasional itinerary changes and missed ports due to weather or technical issues are mentioned. Internet and connectivity, as well as specialty services, receive mixed feedback.
Service is frequently described as excellent, with staff noted for being friendly, helpful, and attentive. Some guests, however, mention occasional lapses in service, particularly in the buffet and during busy times.