14-Night Alaska Cruise
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Oceanview
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Cruise Itinerary
At 86,700 tons with a guest capacity of 2,106, the Nieuw Amsterdam is one of Holland America’s newest and largest ships. Onboard, travelers will discover a unique décor which reflects the history and style of the traditions of New York City. Featuring several highlights including the Explorer’s Lounge Bar, the trendy Silk Den Lounge, a luxury jewelry boutique, a photo and imaging center, and more, an array of activities and entertainment is available for guests to enjoy. Private cabanas onboard the Nieuw Amsterdam are available for travelers to reserve daily, and guests in the new Spa Staterooms can enjoy special spa amenities and more. In addition, kids onboard the Nieuw Amsterdam can benefit from areas devoted just to them such as Club HAL for kids age 3 – 12 and The Loft for teens 13 – 17.
Ship Reviews
Holland America's Nieuw Amsterdam receives generally positive reviews, especially for its attentive service, quality food, and well-maintained ship. Many guests praise the staff's friendliness and professionalism, the variety of dining options, and the cleanliness of the cabins. However, some guests note a decline in entertainment quality, repetitive buffet menus, and occasional maintenance issues. Pricing and value are seen as fair by most, though some feel nickel-and-dimed by extra charges. Excursions and ports are often highlights, though weather and itinerary changes can impact satisfaction. The ship tends to attract an older crowd, and internet connectivity is a common complaint. Overall, Nieuw Amsterdam is recommended for its relaxing atmosphere, excellent service, and memorable destinations, but with room for improvement in entertainment and specialty services.
Service is consistently highlighted as a standout feature, with many guests describing the staff as friendly, helpful, and eager to please. Some mention minor lapses in specific areas, but overall, service is a major strength.