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Nieuw Amsterdam

4.3 (197)
Holland America
Nieuw Amsterdam

At 86,700 tons with a guest capacity of 2,106, the Nieuw Amsterdam is one of Holland America’s newest and largest ships. Onboard, travelers will discover a unique décor which reflects the history and style of the traditions of New York City. Featuring several highlights including the Explorer’s Lounge Bar, the trendy Silk Den Lounge, a luxury jewelry boutique, a photo and imaging center, and more, an array of activities and entertainment is available for guests to enjoy. Private cabanas onboard the Nieuw Amsterdam are available for travelers to reserve daily, and guests in the new Spa Staterooms can enjoy special spa amenities and more. In addition, kids onboard the Nieuw Amsterdam can benefit from areas devoted just to them such as Club HAL for kids age 3 – 12 and The Loft for teens 13 – 17.

Year Refurb
2017
Passenger Capacity
2106
Number of Crew
929
Gross Tonnage
86700
Decks
11
Suite Cabins
114
Balcony Cabins
604
Oceanview Cabins
783
Inside Cabins
156

Onboard Experience

Dress Code
Fitness / Recreation
Entertainment
Gratuity / Tipping
Spa
Dining
Casino
Kids

Dress Code

Daily life onboard the Nieuw Amsterdam is relaxed and casual, and this can be reflected in guests’ attire. By evening, travelers can dress ‘Smart Casual’ with slacks and collared shirts for men and casual dresses, slacks, or informal evening wear for women. On more formal nights, women are recommended to wear a suit, cocktail dress, or gown and men should wear a jacket and tie, dark suit, or tuxedo.

Nieuw Amsterdam Cabins

Suite
Balcony
Oceanview
Inside
Pinnacle Suite with Verandah (PS)
Area: Approximately 1,357 sq. ft. including verandah.

Generously proportioned and filled with light, these elegant suites include a living room, dining room, pantry with microwave and refrigerator,

Located on:
Neptune Suite with Verandah (SA)
Amenities

  • Daily housekeeping
  • Complimentary 24-hour room service
  • Elemis Aromapure soap, lotion, shampoo
  • Premium bathrobes, slippers
  • Hair dryers, makeup mirrors
  • Fresh fruit upon request
  • Safe
Located on:
Neptune Suite with Verandah (SB)
Amenities

  • Daily housekeeping
  • Complimentary 24-hour room service
  • Elemis Aromapure soap, lotion, shampoo
  • Premium bathrobes, slippers
  • Hair dryers, makeup mirrors
  • Fresh fruit upon request
  • Safe
Located on:
Neptune Suite with Verandah (SC)
Amenities

  • Daily housekeeping
  • Complimentary 24-hour room service
  • Elemis Aromapure soap, lotion, shampoo
  • Premium bathrobes, slippers
  • Hair dryers, makeup mirrors
  • Fresh fruit upon request
  • Safe
Located on:
Neptune Deluxe Spa Verandah Suite (SQ)
Amenities

  • Daily housekeeping
  • Complimentary 24-hour room service
  • Elemis Aromapure soap, lotion, shampoo
  • Premium bathrobes, slippers
  • Hair dryers, makeup mirrors
  • Fresh fruit upon request
  • Safe
Located on:
Signature Superior Verandah Suite (SS)
Amenities

  • Daily housekeeping
  • Complimentary 24-hour room service
  • Elemis Aromapure soap, lotion, shampoo
  • Luxurious bathrobes
  • Hair dryers, makeup mirrors
  • Generous storage
  • Fresh fruit upon request
Located on:
Signature Superior Verandah Suite (SY)
Amenities

  • Daily housekeeping
  • Complimentary 24-hour room service
  • Elemis Aromapure soap, lotion, shampoo
  • Luxurious bathrobes
  • Hair dryers, makeup mirrors
  • Generous storage
  • Fresh fruit upon request
Located on:
Signature Superior Verandah Suite (SZ)
Amenities

  • Daily housekeeping
  • Complimentary 24-hour room service
  • Elemis Aromapure soap, lotion, shampoo
  • Luxurious bathrobes
  • Hair dryers, makeup mirrors
  • Generous storage
  • Fresh fruit upon request
Located on:

Nieuw Amsterdam Deck Plans

Select Deck:

Deck 6

Deck 6

Deck 6

Category Key

  • Category Image for 48774 K Interior Stateroom
  • Category Image for 48790 VC Deluxe Ocean-View Verandah Stateroom
  • Category Image for 48789 VB Deluxe Ocean-View Verandah Stateroom
  • Category Image for 48791 VD Deluxe Ocean-View Verandah Stateroom
  • Category Image for 48784 SS Signature Superior Verandah Suite
  • Category Image for 48786 SZ Signature Superior Verandah Suite
  • Category Image for 48787 V Deluxe Ocean-View Verandah Stateroom
  • Category Image for 48771 I Interior Stateroom
  • Category Image for 48785 SY Signature Superior Verandah Suite
  • Category Image for 48782 SC Neptune Suite with Verandah
  • Category Image for 48775 L Standard Interior Stateroom
  • Category Image for 48767 F Large Ocean-View Stateroom
  • Category Image for 48781 SB Neptune Suite with Verandah
4.3 (197)
* All reviews are by verified customers that have traveled by booking through a travel agent in the Avoya Network

customers say

The Holland America Nieuw Amsterdam receives generally positive reviews for its service, food, and overall cruise experience, with many guests praising the friendly staff, cleanliness, and well-organized itineraries. However, there are notable criticisms regarding repetitive food options, inconsistent entertainment quality, and some maintenance issues. The ship is especially popular among older travelers, and many guests appreciate the relaxing atmosphere and scenic destinations. Pricing and value are seen as fair by most, though some feel nickel-and-dimed by extra charges. Excursions and ports are often highlights, though occasional itinerary changes and missed ports due to weather or technical issues are mentioned. Internet and connectivity, as well as specialty services, receive mixed feedback.

AI-generated from the text of customer reviews
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Service

Service is frequently described as excellent, with staff noted for being friendly, helpful, and attentive. Some guests, however, mention occasional lapses in service, particularly in the buffet and during busy times.

"Outstanding crew! Each are nicer that the last one you met. Very courteous and eager to please."
"Service was excellent."
"My only negative comment is that I think HA service, especially in the Lido Market is slipping. It is difficult to get beverages and refills except for self serve."
“Relaxing and warm”
5 Stars
Cruise Date: 12/01/2024
Destination: Caribbean
We enjoyed our cruise without any problems. Warm and relaxing was our goal. Holland America met those goals and more!
Reviewed 5 months ago by Robert
“Nice vacation!”
5 Stars
Cruise Date: 11/17/2024
Destination: Caribbean
We have no complaints every think was good.
Reviewed 5 months ago by Elaine
5 Stars
Cruise Date: 08/15/2024
Destination: Alaska
It was fantastic
Reviewed 8 months ago by Craig
“Eileen Rosenblum”
5 Stars
Cruise Date: 06/30/2024
Destination: Alaska
The cruise was nice. Food was not as good as I remember Holland having. We missed the land portion because my husband got sick with COVID.
Reviewed 10 months ago by Eileen
“Good Cruise”
5 Stars
Cruise Date: 06/16/2024
Destination: Alaska
Overall, it was a great cruise. HA amenities are perfect for what we want. We utilized the pickleball court everyday. The food was good. We always enjoy happy hour as we don't purchase the drink package. The entertainment was good though they had the same comedian four times during the 14-day cruise. My only negative comment is that I think HA service, especially in the Lido Market is slipping. It is difficult to get beverages and refills except for self serve.
Reviewed 10 months ago by Mark
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