Ease of booking and knowledgeable travel agent- Dara L.
Klaus is fantastic. He is knowledgeable and honest when asked questions. He listens to what you want and delivers a great experience.- Cynthia C.
I will likely use Avoya again because I like working with Klaus. However, I don't care much for how the phone system works.- John C.
It is all because of Klauss Feige. He has become a friend first and advisor second. He has helped us select a fantastic vacation without any time pressure. It actually took us almost a year to make a decision and he has been extremely patient and helpful. The products he offers are all First Class, and his knowledge is expansive.- Thomas L.
The BEST customer service!- Debra R.
Klaus was very prompt in his response to my inquiry. He was very helpful and friendly.- Maureen B.
Prompt service, lots of helpful tips- Nicole A.
Klaus is so personable, helpful and friendly. He sincerely was understanding and dealt with allllllll my questions!!- Kimberly F.
So far booking our cruise has been very easy. We have already recommended it to our family members- Dara L.
Klaus gave us great information and helped book what we hope will be a great cruise.- Wayne S.
He was very keen to get me booked on a cruise- Barbara S.